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Qualitiymanagement |
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All efforts of the company are focused on
reaching the goal:
durable economical success To achieve this goal, we have to conform the
demands of four involved parties: customers, shareholders,
colleagues and society.
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customer |
- We identify the needs and wishes of our customers.
- We deduce from the needs and wishes of our
customers concrete specification and acceptance
criteria for our performance.
- We assure, that the performance is concerning
technical, economical and legal consideration
realisable.
- We collect information about the satisfaction of
our customers and evaluate the data in order achieve
improvements for our performance.
- Through the communication with our customers our
performance portfolio is continuously adapted, in
order to achieve the maximum added value for our
customers.
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shareholder |
- We set ourselves ambitious and realistic economic
targets.
- We strive to reduce costs in order to improve our
profit margins and generate a competitive return on
investment.
- We strive to add value to the company and to
sustain it durable. We aim to maintain the company
with its own identity.
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colleague |
- To deal regardful and equitable with each other as
well as to have open and objective dialogs is self
evident at our company.
- We provide our colleagues the opportunity, to
design actively their working environment and
processes by themselves.
- Our colleagues are aiming their actions regarding
the goals of the company.
- We systematically collect the views and
perceptions of our employees to enable the
participation of all in the improvement effort. We
support the advanced training of our colleagues.
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society |
- Our market is the world.
- We do not provide products or performance for the
production of illegal drugs, biological or chemical
arms.
- Our economical activities contribute to the social
development.
- Carrying out performance and transport and
application and disposal of our product we minimize
the impact of humans and environment.
- Our actions are in accordance with our verbal
agreement and value.
- Our actions comply with legal requirements.
- We respect the generally accepted customs of
countries we are dealing with.
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In charge of quality management at the
AC Biotec GmbH: Mr. Kaiser
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